Plans that grow with your workflow
Choose the perfect plan for your business needs
Essential
Best for personal use
$ /month
or $ /year
What you get:
- Incident Volume upto 40 per month
- Service Requests upto 20 per month
- Change Request Hours 10 hrs
- Support Window 8x5
- Functional Support Basic Q&A + L1
- Monthly Governance Review
Advanced
Best for growing teams
$ /month
or $ /year
What you get:
- Incident Volume upto 75 per month
- Service Requests upto 40 per month
- Change Request Hours 25 hrs
- Support Window 12x5
- Functional Support Advanced DAX & visual help
- Proactive Monitoring Dataset/Gateway health
- Quarterly Governance Review
Premium
Best for large teams
$ /month
or $ /year
What you get:
- Incident Volume upto 150 per month
- Service Requests upto 80 per month
- Change Request Hours 50 hrs
- Support Window 24x7
- Functional Support Complex integration/Fabric-level support
- Proactive Monitoring Automated trend detection (AI)
- Monthly + strategic session Governance Review
Custom
Best for enterprises
Custom
What you get:
- Incident Volume unlimited
- Service Requests unlimited
- Change Request unlimited
- Support Window 24x7
- Functional Support Complex integration/Fabric-level support
- Proactive Monitoring Automated trend detection (AI)
- Monthly + strategic session Governance Review
Scope
| Feature | Essential | Advanced | Premium | Custom |
|---|---|---|---|---|
| Knowledge Base & Documentation | ✔ | ✔ | ✔ | ✔ |
| User Onboarding / Training | – | ✔ | ✔ | ✔ |
| Escalation Management | ✔ | ✔ | ✔ | ✔ |
| Reporting & Insights | ✔ | ✔ | ✔ | ✔ |
| Governance & Security | – | ✔ | ✔ | ✔ |
Essential
Perfect for small datasets
$ /month
or $ /year
What you get:
- Monitoring Coverage up to 50 pipeline
- Job Failure Alerts basic
- Incident Resolution Restart + manual fix
- Reporting daily
- Governance & Advisory Runbook + basic report
Advanced
For growing data teams
$ /month
or $ /year
What you get:
- Monitoring Coverage up to 150 pipeline
- Job Failure Alerts Real‑time alerts + SLA routing
- Incident Resolution Full root‑cause analysis & fix
- Reporting Daily + monthly trend
- Governance & Advisory Monthly review session
- Performance Tuning Pipeline & runtime optimization
Premium
For large scale operations
$ /month
or $ /year
What you get:
- Monitoring Coverage up to 250 pipeline
- Job Failure Alerts AI‑based anomaly alerts
- Incident Resolution Automated
- Reporting Daily + monthly trend
- Governance & Advisory Monthly review session
- Performance Tuning Pipeline & runtime optimization
Custom
Tailored solutions
Custom
What you get:
- Monitoring Coverage up to 150 pipeline
- Job Failure Alerts Real‑time alerts + SLA routing
- Incident Resolution Full root‑cause analysis & fix
- Reporting Daily + monthly + quarterly
- Governance & Advisory Quarterly audit + strategy advisory
- Performance Tuning Advanced cost & compute intelligence
Scope
| Feature | Starter | Professional | Enterprise | Custom |
|---|---|---|---|---|
| Azure Data Factory Monitoring | ✔ | ✔ | ✔ | ✔ |
| Databricks Job Monitoring | ✔ | ✔ | ✔ | ✔ |
| Automated Alerts & Dashboards | ✔ | ✔ | ✔ | ✔ |
| Incident Response & Restart | ✔ | ✔ | ✔ | ✔ |
| Root Cause Analysis | – | ✔ | ✔ | ✔ |
| Performance Optimization | – | ✔ | ✔ | ✔ |
| Cost & Runtime Advisory | – | ✔ | ✔ | ✔ |
| 24x7 Monitoring | ✔ | ✔ | ✔ | ✔ |
| SLA Resolution (Critical) | ✔ | ✔ | ✔ | ✔ |
| Monthly Review Meetings | – | ✔ | ✔ | ✔ |
| Predictive/AI-based Monitoring | – | – | ✔ | ✔ |
| Governance & Security Audits | – | ✔ | ✔ | ✔ |
| SLA Response (Critical) | ✔ | ✔ | ✔ | ✔ |
Essential
For individual users
$ /month
or $ /year
What you get:
- Reports/Dashboards Covered upto 50 per month
- Incidents upto 30 per month
- Service Requests upto 15 per month
- Change Request 8Hours
- Service Window 8x5
- User Enablement Basic Helpdesk
- Governance & Review monthly
Advanced
For small teams
$ /month
or $ /year
What you get:
- Reports/Dashboards Covered upto 150 per month
- Incidents upto 60 per month
- Service Requests upto 30 per month
- Change Request 25Hours
- Service Window 12x5
- User Enablement Adoption review quarterly
- Governance & Review Quarterly
Premium
For large organizations
$ /month
or $ /year
What you get:
- Reports/Dashboards Covered upto 300+ per month
- Incidents upto 120 per month
- Service Requests upto 60 per month
- Change Request 50Hours
- Service Window 24x7
- User Enablement based on Monthly training
- Governance & Review Monthly + strategic KPI workshop
Custom
White-glove service
Custom
What you get:
- Reports/Dashboards Covered unlimited per month
- Incidents covered unlimited per month
- Service Requests unlimited per month
- Change Request 24x7
- Service Window 24x7
- User Enablement based on Monthly training
- Governance & Review Monthly + strategic KPI workshop
Scope
| Feature | Basic | Pro | Business | Enterprise |
|---|---|---|---|---|
| Knowledge Base & Documentation | ✔ | ✔ | ✔ | ✔ |
| Performance Optimization | ✔ | ✔ | ✔ | ✔ |
| Security & Compliance Review | ✔ | ✔ | ✔ | ✔ |
| Data Gateway Management | ✔ | ✔ | ✔ | ✔ |
| Change & Release Management | ✔ | ✔ | ✔ | ✔ |
| User Onboarding & Access | ✔ | ✔ | ✔ | ✔ |